Nuggets Racing, LLC and team-shepherdusa.com offers only the highest quality goods. If you are not satisfied with your purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 14 days for a full refund, less shipping costs. If the item is defective, you may return the defective items with the remaining items for a full refund. If you have any questions or concerns regarding your order, please send an email to our customer service department.
In the unlikely case you must return your items to us, please follow these steps.
1. Log On to Your Account, in your accounts page click on Order History And Details.
2. Find the Order with the product you wish to return, click the Plus sign and then Details.
3. Scroll down the page to the Products in this order and check the item you wish to return.
4. In the Merchandise Return section click on Make an RMA Slip.
5. In the next page select the number of parts you wish to return and give an explanation for the return and click Make an RMA slip.
Please Give US up to 24 hrs to review you RMA request.
Once we review the request we will update the status of your Merchandise Return in your account.
6. You can check the status of your return by logging in to your account and clicking on My Merchandise Returns.
7. Once the return is excepted your status will change to Waiting for package, at this time please ship the package to us.
Nuggets Racing LLC
3441 NE 13th Ave
Pompano Beach FL, 33064
8. Once the package is received you will be issues a credit slip or a voucher.
9. If voucher is issues you can view the vouchers code in the My Vouchers section of your account.
10. Simply copy and paste this code into the voucher area of the shopping cart to receive the discount on your next order.
Thanks You For Shopping With US.
Nuggets Racing, LLC